Property Management

Key and Access Management

In a managed property, keys pass between tenants, technicians, association staff and visiting family members. Flourrish keeps that movement organised on your behalf, so every entry to your Chennai property is authorised, recorded and explained to you.

  • Available across Chennai
  • Can be arranged remotely
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About this service

Key and access management sits inside our wider property management arrangement. Rather than simply storing a spare set, we maintain an access plan that you approve: which keys exist, who currently holds them, who is permitted to enter, and under what circumstances. This matters most for let properties, where the tenant holds day-to-day keys but plumbers, electricians, painters and inspectors still need supervised access from time to time.

When access is needed, we coordinate it with the tenant or the apartment association, accompany or brief the visitor as agreed, and note the date, purpose and person in our records. If a key set is lost or a tenant leaves without returning every copy, we inform you and, with your approval, arrange lock changes or duplicate keys through a locksmith.

Owners who live abroad often tell us the hardest part is not knowing who has been inside their home. A simple, consistent access log shared with you removes that uncertainty and gives you a record you can refer back to if a question ever arises. It also helps at tenancy changes, during association audits of resident access, and whenever a family member wants to use the property, because everyone involved works from the same agreed list.

What is included

  • Inventory of all key sets, remotes, access cards and padlock keys
  • An owner-approved list of people authorised to enter
  • Coordinating entry for vendors, inspectors and association staff
  • Access log recording date, purpose and person for each entry
  • Collecting and counting keys at tenancy changes
  • Arranging lock changes or duplicates with your approval
  • Secure custody of spare sets held by Flourrish

Who should use this service

  • Owners with tenanted flats who need supervised access for repairs
  • NRI owners who want to know exactly who enters their home
  • Families sharing a property among several relatives
  • Commercial owners whose spaces need after-hours vendor access

Why choose Flourrish for key and access management

You set the rules

Entry permissions are agreed with you in advance, and any change to the list is confirmed with you first.

A record you can check

Each authorised entry is logged, so you can see who visited your property and why.

Less friction with tenants

We arrange vendor visits at times that suit the tenant, which helps keep the relationship respectful.

Prompt action on lost keys

If keys go missing, we inform you and arrange a lock change once you approve it.

How it works

  1. 01

    Key audit

    We list every key, remote and card for the property and note who currently holds each one.

  2. 02

    Access plan

    Together we agree who may enter, in what situations, and whether a Flourrish representative must be present.

  3. 03

    Coordinated entry

    For each visit we confirm timing with the tenant or association and brief the visitor.

  4. 04

    Logging and reporting

    Entries are recorded and shared with you through your regular updates or on request.

  5. 05

    Tenancy changeover

    At move-out we collect and count all keys and recommend whether locks should be changed.

Frequently asked questions

Do you keep a set of my keys permanently?

If you would like us to, we hold a spare set in secure custody as part of the management arrangement. Some owners prefer a relative to hold keys, and we can work around that too.

Will anyone enter my tenanted flat without the tenant knowing?

No. For occupied properties we coordinate visits with the tenant in advance, except where an urgent issue such as a leak needs attention, and even then we keep you and the tenant informed.

How is this different from key custody for vacant homes?

Key custody under vacant property care focuses on unoccupied homes. This service manages access across the whole tenancy cycle, involving tenants, vendors and associations.

Is there a charge for lock changes?

Locksmith and hardware costs depend on the lock and scope of work. We share the applicable charges with you before anything is done.

Key and Access Management across Chennai

Flourrish arranges key and access management for properties throughout Chennai, including areas such as T. Nagar, Nungambakkam, Adyar, Besant Nagar, Perungudi, Thoraipakkam, Anna Nagar, Porur, Perambur, Kolathur, Tambaram, Chromepet and nearby areas. Flourrish travels to your property, so there is no need for you to visit an office.

Not sure whether we cover your location? Contact us and we will confirm.

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Request key and access management

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  • Clear scope and charges before work begins
  • Suitable for owners in Chennai or abroad
  • Updates by WhatsApp, phone or email

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